These days customer service, good business practices, and doing the right thing seem to be right out the window. Occasionally though I find a gem of a business that operates the way I operate. So, today I submit to you Northern Office Products, my new favorite folks in the Prescott area!
Normally I have everything I could ever need in stock for my print reproduction. Thousands of dollars in inventory on hand. Inks out the wazooooo…….well, normally that’s the case.
Since I don’t do too much work on glossy media I wasn’t paying close attention to my gloss enhancer cartridge. And guess what happened yesterday? I ran out. And I didn’t have any on hand. None. Best part, I’ve got a huge glossy run to complete for a client. We’re talking about several hundred square feet of glossy prints. And no gloss enhancer……..
Well, months ago I started doing business with Northern Office Products. They matched the online retailers prices and offered delivery to my door. Very cool. Since I ran out of the gloss cartridge I faxed over my order, then followed up with a call. Could it be here in a day?
The answer was a big Yes. No problems whatsoever.
Whew, saved from my own screw up! Thank you Northern Office Products!!!!