Well gang, I’m here to tell you that I’m disappointed right now. I just uninstalled the Photoshop CS5 demo on the computer here at the gallery. And I’m bumming……Disappointed with myself, with Adobe, and with the universe in general right now.
What went wrong?
Well, today I made the decision to pull the trigger and officially update to Photoshop CS5. The business account could handle the expenditure for the upgrade and it makes sense given what I do for a living. I went to the online Adobe store, punched in all the relevant data, etc, etc. And I got my license key. Popped the key into the Photoshop CS5 registration pane and then it complained. It couldn’t find a prior version to upgrade from……
Huh? I’ve got so much Adobe stuff on my drive I can’t believe it can’t find the upgrade path……..?
Well, I called Adobe support and learned what had happened. And what happened was this……I bought a whole Creative Suite Package previously. You know, the big dollar purchase? Yeah, that’s the one.
Turns out, I can’t upgrade to Photoshop CS5 alone. Nope, I’d have to upgrade the entire suite. Or pay full price for Photoshop CS5. Those are my options according to the support person who I talked to. So……I’m out of luck for the moment. I’m not upgrading the whole suite, I don’t need it. And I’m unwilling to pay full price for Photoshop CS5 no matter how cool I think it is. In the past few years I’ve paid full price for a full Creative Suite, Lightroom, and several other Adobe Products. In the past decade I’ve spent a few thousand with Adobe between Windows and Macintosh platorms. Being forced to upgrade the entire suite just isn’t making me smile at all.
So, while I dig everything in Photoshop CS5 I’ll have to pass. I’ll upgrade to Lightroom 3 of course, and that’ll be that.
My fault in this? Guess I didn’t read closely enough to understand that I had to upgrade the whole suite. And that’s my bad………Adobe’s bad in the process? None, I guess I’m just an ill informed consumer.